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Privacy Policy

Privacy Policy for Axellion Auto Lab

 

Last Updated: [11.30.2024]

Welcome to Axellion Auto Lab (“we,” “our,” “us”). We value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, mobile services, or directly with our team.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

 

A. Personal Information You Provide to Us

We collect personal information directly from you when you:

  • Schedule a service appointment.

  • Submit inquiries or contact us (e.g., name, email, phone number, vehicle details).

  • Create an account or request a quote (e.g., address, company details, vehicle specifications).

B. Information Collected Automatically

When you visit our website, we automatically collect certain data, such as:

  • IP address, browser type, and operating system.

  • Date, time, and pages visited on our website.

  • Referring and exit URLs, as well as clickstream activity.

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Personalize your browsing experience.

  • Analyze website performance and improve functionality.

  • Manage session activities and enhance security.

You can manage or disable cookies through your browser settings. However, some website features may not function properly without cookies.

 

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To schedule and provide vehicle services.

  • Customer Support: To respond to your inquiries and requests.

  • Website Improvements: To monitor site performance and enhance user experience.

  • Marketing: To send promotional offers or updates (only with your consent).

  • Fraud Prevention: To detect and prevent unauthorized activities.

We do not sell your personal information.

 

3. Your Privacy Rights

 

A. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  1. Access Your Data: Request details about the personal information we collect, use, and share.

  2. Delete Your Data: Request deletion of your personal information, subject to legal exceptions.

  3. Opt-Out of Data Sales: We do not sell personal information, but you may still request confirmation.

To exercise these rights, contact us at [your email address] or call [your phone number]. We will verify your identity and respond within 45 days.

B. General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Obtain copies of your personal data.

  • Correction: Request updates to incorrect or incomplete information.

  • Erasure: Request deletion of your personal data.

  • Restriction: Limit how your data is processed.

  • Portability: Request transfer of your data to another organization.

You may exercise these rights by contacting us at [your email address].

 

4. Data Sharing and Disclosure

We only share your information with:

  • Service Providers: Third-party vendors who assist us in delivering services (e.g., payment processors, analytics providers).

  • Legal Authorities: If required to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity.

All third parties are contractually obligated to protect your data and use it solely for the purposes we specify.

 

5. Data Security

We implement industry-standard measures to protect your personal information, including:

  • Secure encryption protocols for data storage and transmission.

  • Limited access to personal data for authorized personnel only.

  • Regular audits and updates to our security practices.

While we strive to ensure maximum protection, no electronic system is entirely secure. In case of a data breach, we will notify affected individuals promptly in accordance with applicable laws.

 

6. Children’s Privacy

Axellion Auto Lab does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been provided, we will take immediate steps to delete it. If you believe a child has submitted their information, please contact us at [your email address].

 

7. External Links

Our website may include links to third-party sites. Please note that we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any linked sites before sharing personal information.

 

8. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy regularly.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Axellion Auto Lab
Email: axellion.autolab@gmail.com
Phone:  +17473613128

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